Engage Headset - 50 II

The Engage 50 II makes calls more efficient. The innovative Engage+ software also provides valuable real-time analytics data and live on-screen support, immediately improving the customer experience. The Engage 50 II features three high-quality microphones that work together to provide higher voice quality and superior noise cancellation. You can also transcribe conversations precisely using voice recognition. The Engage 50 II is ultra-light and has intelligently designed angled ear cushions that ensure a perfect fit and high wearing comfort — even over long periods of time. Our innovative signal processing algorithm, BalancedVoice, uses dynamic range compression to enhance the quieter parts of your customers’ voices while reducing the louder parts. The Engage 50 II makes it easy for you to connect with your customers as the headset is compatible with all leading contact center and Unified Communications (UC) platforms. It even has built-in voice control for Amazon Connect, Genesys Cloud CX and NICE Cxone2 and it is certified for Microsoft Teams. Avoid expensive and annoying interruptions with the integrated busy light. In this way, the Engage 50 II signals to the people around you when it is not a good time for a conversation