Privacy Policy

• Personal identification details (name and surname)
• Contact information (email address, phone number, billing and delivery addresses)
• Order and purchase history
• Payment details (excluding full card numbers)
• Communication records via email, phone, live chat, or messaging apps

We use your data to:

• Process and fulfill your orders
• Manage deliveries, payments, returns, and refunds
• Provide customer support and respond to inquiries
• Send order-related notifications via email or SMS (e.g. order confirmation, shipping updates, delivery status)
• Send occasional newsletters, promotions, or service updates via email or SMS, only where consent has been given or where permitted by law

You may opt out of marketing or newsletter communications at any time by using the unsubscribe link in our messages or by contacting us. Transactional and order-status messages are essential for completing your purchase and cannot be disabled.

We process your personal data on the following legal grounds:

• Performance of a contract (processing and delivering your orders)
• Legal obligations (accounting, tax, and consumer protection laws)
• Legitimate interest (fraud prevention, customer service, and system security)
• Consent (for newsletters, promotional communications, and non-essential cookies)

• Your data is stored securely on encrypted servers and systems.
• Access to personal data is limited to authorized personnel only.
• We use SSL encryption to protect data transmitted through our website.

We do not sell or rent your personal data.

We may share your data only with:

• Courier and delivery companies for order fulfillment
• Payment service providers for transaction processing
• IT, accounting, or legal service providers bound by confidentiality
• Analytics and advertising partners (such as Google and Meta), only where you have given consent for the relevant cookie category
• Authorities, when required by law

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (where legally permissible)
• Withdraw consent for marketing communications and non-essential cookies
• Object to or restrict certain processing activities
• Request a copy of your data in a portable format

To exercise your rights, please contact us using the details below.

Our website uses cookies and similar technologies. Some are essential for the site to work; others help us understand usage or measure advertising, and are loaded only after you give consent via our cookie banner.

• Cookie consent — we store your preferences in a cookie named armenius_cookie_consent (valid for one year). Categories: Necessary (always active), Statistics, and Marketing. You can accept, reject, or customise categories via the cookie banner on your first visit, and change your choices at any time using Cookie settings in the site footer.
• Necessary — WooCommerce cart and session cookies (woocommerce_items_in_cart, woocommerce_cart_hash, wp_woocommerce_session_*): required to keep items in your cart and complete checkout.
• Necessary — WordPress login cookies (wordpress_logged_in_*, wordpress_sec_*): required when you sign in to My Account.
• Necessary — Google reCAPTCHA (_GRECAPTCHA and related cookies): used on checkout, contact, and account forms to prevent spam and fraud.
• Necessary — Stripe cookies: set during checkout when you pay by card; required for secure payment processing.
• Functional — Referral program (ref cookie): when you visit via a valid referral link or enter a referrer code, a cookie may store the referrer ID for 90 days to attribute qualifying orders. See our Terms of Service for program rules.
• Functional — WooCommerce order attribution (sbjs_* cookies): help us understand how customers reach our site (e.g. direct visit, search, or referral). These support order reporting and are not used for third-party advertising.
• Statistics — Google Analytics 4 (measurement ID G-KB7MN4VD60): used to measure site traffic and ecommerce activity (such as add to cart, checkout, login, and purchase). Typical cookies include _ga and _ga_*. Loaded only when you accept Statistics cookies.
• Marketing — Meta Pixel (pixel ID 3146116518967337): used to measure advertising performance and support remarketing on Meta platforms. Typical cookies include _fbp and _fbc. Loaded only when you accept Marketing cookies.

Third-party providers may set their own cookies when their scripts load. For more information, see Google's Privacy Policy (policies.google.com/privacy) and Meta's Privacy Policy (facebook.com/privacy/policy).

• Order and billing records are retained as required by Cyprus tax and consumer protection laws.
• Inactive customer accounts may be anonymized or deleted after a reasonable period.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.