Legal
Terms & Conditions
Clear terms for orders, delivery, returns, referrals, and support. By placing an order, using My Account, or joining the referral program, you agree to the sections below.
01 General
- Armenius LTD operates primarily with registered businesses, resellers, and corporate clients.
- All orders are subject to product availability, price confirmation, and acceptance by Armenius LTD.
- We reserve the right to refuse, suspend, or cancel any order at our discretion.
02 Pricing & VAT
- All prices are quoted in Euro (€) and include VAT unless explicitly stated otherwise.
- Final pricing may vary based on order volume, agreed payment terms, or delivery requirements.
03 Orders & Payments
- Orders may be placed via our website, email, or by phone/Viber/WhatsApp.
- Unless otherwise agreed in writing, full payment is required in advance via bank transfer.
- Approved clients may receive credit terms of up to 14 days from the delivery date, subject to written agreement.
04 Delivery
- Deliveries are arranged by Armenius LTD and are typically scheduled twice per week.
- Delivery charges are calculated based on shipment weight and volume and are communicated before order confirmation.
- In-stock items are usually delivered within 1–4 working days. Special or non-stock items may require additional time.
05 Returns & Refunds
- Returns are accepted within 14 days of delivery, provided items are unused, unopened, and in their original packaging.
- All returns require prior authorization from Armenius LTD and must include the original invoice.
- Refunds or replacements will be issued only after inspection and approval of the returned products.
06 Warranty
- Products are covered by the manufacturer’s warranty and any applicable statutory warranty under Cyprus law.
- Warranty does not cover damage resulting from misuse, negligence, improper installation, or unauthorized alterations.
07 Limitation of Liability
- Armenius LTD is not liable for indirect, incidental, or consequential losses arising from the use or inability to use supplied products.
- Our total liability is limited strictly to the invoiced value of the products sold.
08 Data Protection
- All personal and business data is processed in accordance with GDPR and applicable data protection laws.
- Client data is used solely for order processing, communication, and customer support purposes.
09 Referral Program
- Armenius LTD may operate an optional customer referral program for registered account holders. Participation, reward rates, caps, cookie duration, and all other program rules are determined by Armenius LTD and may be changed, suspended, or withdrawn at any time without prior notice, including after your access has been approved.
- The referral program is invite-only. An account is considered active in the program only when it has an assigned referrer reward percentage greater than zero. If your effective reward rate is zero, you do not earn referral rewards, referral tracking links are not generated for your account, and product sharing from your account uses the standard product URL without referral attribution.
- To request access, you may contact Customer Care using the details shown in My Account under Referrals, or submit the referral access request form in My Account. You must confirm that you agree to these Terms of Service, including this Referral Program section, before submitting a request. Submitting a request does not guarantee approval. Armenius LTD reviews requests at its discretion and may approve, decline, or request further information. If approved, a custom reward percentage may be assigned to your account (up to the maximum referrer reward percent stated below) and you may receive a confirmation email.
- At the time you read these Terms, the maximum referrer reward percentage that may be assigned to an account is 5%. Per-user rates may be lower. This maximum may be changed at any time.
- Referral rewards are calculated as a percentage of the qualifying order base (generally the order total excluding shipping and shipping tax), subject to minimum order-base thresholds and rounding rules. Each referred order is also subject to a maximum referral credit cap of 50.00 €. This cap may be changed at any time.
- Where enabled, referrers may share part of their reward with referred customers as an automatic cart or checkout discount. The share percentage you select in My Account cannot exceed 33% of your reward, and the resulting referee discount for a single order is capped at 20.00 €. These limits may be changed at any time. Setting your share to zero opts out of passing a discount to referees.
- Active referrers receive a personal referral code (your account user ID) and may share referral links that include a ?ref= parameter. Visitors who use a valid referral link or enter a valid referrer code at checkout may be attributed to that referrer for 90 days via a browser cookie, unless cleared earlier.
- You may not use your own referrer code on your own orders.
- Referral rewards are credited to your Armenius customer balance when the referred order reaches completed status. If an order is cancelled, fails, or is refunded in full or in part before or after completion, any related referral reward may be withheld, reduced, reversed, or withdrawn from your balance, including amounts already credited.
- Referral balance redemption at checkout is not offered unless separately announced by Armenius LTD.
- Referral history, balance, sharing controls, and request status are available in My Account under Referrals.
- Armenius LTD reserves the right to deny, withhold, reverse, or claw back referral payouts, suspend or terminate referral access, and take any other action we consider appropriate if we detect fraud, abuse, self-referral, artificial traffic, misleading promotion, suspicious ordering patterns, or any breach of these Terms.
10 Jurisdiction
These Terms of Service are governed by the laws of the Republic of Cyprus. Any disputes shall fall under the exclusive jurisdiction of the courts of Nicosia, Cyprus.